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Frequently Asked Question!
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How to place an order from the website?
Step 1: Start by clicking on your preferred item category. For example, if you’re looking for Kids Rakhis, click on the tab. Scroll through the options and click on your desired product.
Step 2: On the product page, either click “Add To Cart” to continue shopping or “Buy Now” to proceed to checkout.
Step 3: Review your selections by clicking the “Cart” tab in the top right corner of the web page. Next, click “Checkout”.
Step 4: Log in with your email ID as prompted. On the checkout page, provide the delivery address, choose the delivery date/ time, and add a special message. Click “Review.”
Step 5: Verify your order and click “Proceed to Payment” to complete your purchase.
What are the different modes of payment available, and can payment be made through cash?
To make this process convenient for you, we accept payment through Credit Cards, Debit Cards, Digital Wallets, UPI and Net Banking. However, we do not offer the cash on delivery option for ordering.
I am not able to complete the payment. What should I do?
If you’re encountering this issue, it may be related to a connectivity problem. To resolve this, ensure that you have a stable internet connection when placing your order.
If the issue continues to persist, please don’t hesitate to reach out to our dedicated support team at [email protected] or give us a call at +91 8779 545820.
Is it possible to cancel my order, and if so, what is the procedure?
Cancellations are accepted but only within 24 hours of order placement. To initiate a cancellation, please contact us at [email protected] from the same email address that was used for placing the order. Also, make sure to specify your order number in your email.
Can I place an order for delivery outside of India?
Certainly! You can easily place an order for international delivery from our website to your loved ones living in the USA, Canada, Australia, or anywhere in the world.
How can I check if Rakhi Whole provides delivery services in my city?
We offer delivery services to every corner of India.
Will I be charged extra shipping charges?
No, our standard delivery service to entire India comes at no extra charge.
What about any discount on bulk orders?
We are open to discussing this matter regarding potential discounts on bulk orders. So, feel free to inquire by reaching out to us via email at [email protected] or by calling us at +91 8779 545820.
What is the benefit of setting up an account on Rakhi Wholesale?
You’ll gain exclusive access to our special offers and discounts! You’ll also receive timely notifications about our ongoing deals. This way, you won’t ever miss out on getting the perfect products at the best prices.
If intended for others, How will I know that my order has been delivered?
You will receive a confirmation email once your order has been delivered. Additionally, you can log in to your RakhiWholesale account to check the status of your order.